Cancel Subscription

To cancel a subscription navigate to Workspace and click on Edit plan.

You can cancel single modules or all at once.

remove-modules.png

After removing all desired modules click Next.

remove-modules-disabled.png

Click Next on the Payment data and billing information overview.

cancel-billing-data.png

You will get a notification that your cancellation has been initiated and how long it will be usable.

Click Update workspace.

cancel-initiated.png

If you want to undo the cancellation, click on Undo removal.

cancel-undo.png

You will be redirected to the Workspace details page and you will see that the cancellation has been initiated.

workspace-canceled.png

You can undo the cancellation during the subscription timeline. After the end of the subscription timeline, the cancellation will be executed and your Workspace and all data related to this Workspace will be deleted.